How To Update Screenshot

This guide explains how to update or take a new screenshot for an X post evidence record.

Overview

After submitting an X post as evidence, you may need to update the screenshot to capture the latest state of the post. This is useful when:

• The post content has changed
• You want to capture updated statistics (likes, retweets, replies, views)
• The original screenshot failed or is outdated
• You want to preserve the post's current state

Step-by-Step Instructions

Step 1: Navigate to Evidence Detail Page

1. Log into your XRZJ account
2. Go to Activity in the user navigation menu
3. Click on X Posts in the left sidebar
4. Find and click on the evidence record you want to update

Step 2: Locate the Screenshot Section

1. Scroll down to the Screenshot card on the detail page
2. You will see:
   • The current screenshot (if available) or a placeholder message
   • The screenshot timestamp (if available)
   • The "Take Screenshot" or "Update Screenshot" button in the top right corner

Step 3: Update the Screenshot

1. Click the "Take Screenshot" or "Update Screenshot" button
2. The button will show a loading state with "Taking..." or "Updating..." text
3. Wait for the process to complete (this may take a few seconds)

Step 4: What Happens During Update

The system will automatically:

• Capture a new screenshot of the X post using Playwright
• Update the screenshot timestamp to the current time
• Update post statistics (likes, retweets, replies, views) if available from the page
• Update X account information if detected during screenshot capture
• Replace the old screenshot with the new one in cloud storage
• Refresh the page to show the updated screenshot

Step 5: Verify the Update

1. After the process completes, the page will automatically refresh
2. Check that:
   • The new screenshot is displayed
   • The screenshot timestamp has been updated
   • Statistics have been updated (if available)
   • A success message appears confirming the update

Important Notes

• Screenshot Quality: Screenshots are captured at high resolution to preserve evidence quality
• Storage: Old screenshots are automatically deleted when replaced
• Timing: Screenshot updates preserve the timestamp, showing when the evidence was last captured
• Statistics: If the post statistics have changed on X, they will be automatically updated
• Account Info: If X account information is detected during screenshot capture, it will be updated automatically

Troubleshooting

Screenshot Button Not Available

• Ensure you are the owner of the evidence record
• Check that you are logged into your account
• Verify the evidence record exists and is not deleted

Screenshot Update Fails

• The X post may have been deleted or made private
• The post URL may be invalid
• Playwright may not be available on the server (contact support)

Screenshot Not Updating

• Wait a few seconds for the process to complete
• Refresh the page manually if needed
• Check your internet connection

Need Help?

If you encounter any issues updating screenshots, please contact our support team at [email protected].